Privacy Policy

Last Updated: October 25, 2025

1. Introduction

Welcome to J3 Chat AI ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Multi-LLM chat application and services.

By using J3 Chat AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Account Information

When you register for an account, we collect:

  • Email address
  • Username
  • Password (encrypted and stored securely)
  • Full name (optional)
  • Account creation and last login timestamps

2.2 Conversation Data

We collect and store all conversations and interactions with AI models, including:

  • All messages sent to and received from AI models (ChatGPT, Gemini, Claude, Grok)
  • Conversation titles and metadata
  • Timestamps of all interactions
  • Selected AI models and their responses
  • Token usage and cost estimations
  • Message ratings and feedback

2.3 Document Data

When you upload documents for processing:

  • Uploaded files (PDFs, Word documents, text files, Excel files)
  • Extracted text content from documents
  • File metadata (name, size, type, upload time)
  • Document associations with conversations

2.4 Usage Data

  • IP addresses
  • Browser type and version
  • Pages visited and features used
  • Time and date of visits
  • Session duration

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

  • Provide, operate, and maintain our AI chat services
  • Process your conversations through third-party AI providers
  • Store and retrieve your conversation history
  • Process and analyze uploaded documents
  • Generate reports and visualizations

3.2 Improvement and Training

Important Notice:

By creating an account and using our services, you grant us permission to use all data you provide (including conversations, documents, and feedback) to:

  • Improve our application and services
  • Train and fine-tune AI models
  • Develop new features and capabilities
  • Conduct research and analytics
  • Create anonymized datasets for internal and external use

3.3 Communication

  • Send administrative information and service updates
  • Respond to inquiries and provide customer support
  • Send notifications about account activity

4. AI-Generated Content Disclaimer

4.1 Accuracy and Reliability

AI models can and do make mistakes. The responses provided by ChatGPT, Gemini, Claude, Grok, and other AI models may contain:

  • Factual inaccuracies or errors
  • Outdated information
  • Biased or inappropriate content
  • Hallucinations (plausible-sounding but incorrect information)
  • Incomplete or misleading responses

You should always verify important information from authoritative sources before making decisions based on AI-generated content.

4.2 No Professional Advice

AI-generated responses do not constitute professional advice (medical, legal, financial, or otherwise). Always consult qualified professionals for matters requiring expert guidance.

4.3 No Warranties

We provide our services "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of AI-generated content.

5. Data Sharing and Third Parties

5.1 AI Service Providers

Your conversations are processed by third-party AI providers:

Note: These providers may use your data according to their own privacy policies and terms of service.

5.2 Data Analytics

We may share anonymized and aggregated data with researchers, partners, or the public for research, analysis, or promotional purposes.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests.

6. Data Security

We implement security measures to protect your information:

  • Encrypted password storage using industry-standard hashing
  • HTTPS/TLS encryption for data transmission
  • Secure database storage with access controls
  • Regular security updates and monitoring
  • User authentication and session management

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

  • Active Accounts: We retain your data for as long as your account is active
  • Deleted Conversations: Soft-deleted conversations are retained for 30 days, then permanently deleted
  • Account Deletion: You may request account deletion, after which we will remove your personal data within 90 days
  • Training Data: Anonymized data used for training may be retained indefinitely

8. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Export: Download your conversation history and documents
  • Opt-out: Unsubscribe from promotional communications

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Summary of Key Points

  • We collect and store all your conversations, documents, and usage data
  • By signing up, you consent to us using your data to train AI models
  • AI responses can contain errors and should be verified
  • Your data is shared with third-party AI providers
  • We implement security measures but cannot guarantee absolute security
  • You have rights to access, correct, and delete your data
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